Delivery, Cancellation and Refund Policy
Delivery, Cancellation and Refund · Digital service delivery, subscription cancellation and refund requests.
Service provider
- Service provider / seller
- Pelin Trend Takı Aksesuar Sanayi ve Ticaret Limited Şirketi
- Legal contact
- support@dialogarc.com
- Support
- support@dialogarc.com
Digital delivery
DialogArc does not ship physical goods. A subscription is assigned electronically to the relevant workspace after the payment result is verified server-side. Contact support if access or activation cannot be completed.
Subscription cancellation
A customer may cancel a monthly subscription. Cancellation takes effect at the end of the current paid period, and plan access continues until that date. Cancellation does not automatically delete automations or reopen archived records.
Right of withdrawal
For digital services supplied immediately in electronic form, the right of withdrawal is evaluated according to the customer's consent to begin performance and the conditions and exceptions under applicable consumer law. Order-specific information is shown before payment.
Refund requests
Except where required by law, no automatic partial refund is promised for an unused portion of a period. Incorrect or duplicate charges, inability to provide the service and claims arising from applicable law are reviewed through the support channel. Approved refunds are recorded through the payment provider.